Careers At Chemical Ltd

Do you want a career in a fun environment at the cutting edge of the musical frontier in Bristol?

Positions available

Clothing Admin Assistant / Data Entry Clerk - Full Time

Reports to: Clothing Buying Assistants & Supervisors, Clothing Buyers and General Manager

Based at: Chemical Records, Unit C2, St Vincent's Trading Est., Feeder Road, Bristol, BS2 0UY.

Job purpose:

We are a fast growing and innovative company currently looking to recruit a Clothing Admin Assistant / Data Entry Clerk. The successful candidate will report directly to our Clothing Buying Assistants / Supervisors, Clothing Buyers and should have the ability to work effectively on their own and also within a team environment. We require someone who posses excellent data entry skills and is administratively focused. You should have an interest in fashion and street wear and the ability to learn about garment construction and terminology. This is an excellent opportunity to join our rapidly expanding clothing department. Training and support will be provided.

Key responsibilities and accountabilities:

• Checking delivery information / stock control;
• Data Entry and product description;
• Identifying and recording order discrepancies;
• Filing;
• General administration;
• In collaboration with the rest of the Chemical Records team assist in providing customer service, both online and by telephone;
• Attend training and develop relevant knowledge and skills.

The company:

Chemical Records is a market leader in music and lifestyle related online trading. We provide exceptional service and a unique and highly credible music and directional fashion cross over to our global customer base.

The ideal candidate:

• Good admin skills;
• Excellent data entry skills (Word Processing / IT Skills);
• Fast and accurate typing speed;
• Attention to detail;
• High level of literacy and numeracy;
• Organised, able to prioritise work and meet deadlines;
• Willingness to learn and a demonstrable aptitude for absorbing new knowledge;
• Willing to take instructions and follow direction;
• Self-motivated, a fantastic team player but also able to work independently;
• Will have a good work ethic and work rate;
• Good communication skills;
• A track record for good time keeping;
• Warehouse and stock control experience;
• Will have an interest in fashion and garment construction;
• An interest in music across the board.

Salary:

The competitive salary and benefits package will be commensurate with the skills and experience of the successful candidate.

Contact:

Applicants should email their cover letter and CV to terry@chemical-records.co.uk

Customer Services Supervisor/ Manager - Full Time

Reports to: General Manager

Based at: Chemical Records, Unit C2, St Vincent's Trading Est., Feeder Road, Bristol, BS2 0UY.

Job purpose:

We are a fast growing and innovative company currently looking to recruit a person to manage our Customer services dept. The successful candidate will report directly to our General manager and should have the ability to work effectively on their own and also within a team environment. We require someone who has proven management experience ideally having managed a customer service department, or similar you should also posses. excellent communications, data entry skills and are administratively focused. You should also have an interest in the products we sell. This is an excellent opportunity to join our rapidly expanding company. Training and support will be provided.

Key responsibilities and accountabilities:

• Managing the day to day customer service dept;
• Training and staff assessments;
• Implementing and maintaining company policy;
• Checking and authorising purchase invoices;
• Processing Customer refunds;
• Dealing with high level customer queries by phone & email;
• Providing secretarial support for General manager/Directors;
• Managing customer returns;
• Managing Supplier discrepancies;
• General administration;
• Attend training and develop relevant knowledge and skills.

The company:

Chemical Records is a market leader in music and lifestyle related online trading. We provide exceptional service and a unique and highly credible music and directional fashion cross over to our global customer base.

The ideal candidate:

• Excellent People Management;
• Excellent data entry skills (Word Processing / IT Skills);
• High level of literacy and numeracy;
• Organised, able to prioritise work and meet deadlines;
• Willingness to learn and a demonstrable aptitude for absorbing new knowledge;
• Willing to take instructions and follow direction;
• Self-motivated;
• Will have a good work ethic;
• Able to lead by example;
• Good communication skills;
• A track record for good time keeping;
• Previous online Customer service experience;
• An interest in music across the board.

Salary:

The competitive salary and benefits package will be commensurate with the skills and experience of the successful candidate.

Contact:

Applicants should email their cover letter and CV to terry@chemical-records.co.uk Closing Date 10th June 2011